Support

Frequently asked question

You can access Cagebook books on all modern smartphones and computer devices! Whether it's an Apple product, Android device, or computer, content is easily accessible. Our site is also mobile-friendly. Access content wherever you go!
If you are having trouble using Cagebook content, please fill out our contact form. Specify the issue, content category (book, audiobook, music), and product title causing issues. Our technical staff will troubleshoot the problem and have a Customer Service Representative contact you within 24-48 hours.
You can use our Support Contact Form to address any issues or questions you may have. A Customer Service Representative will reach our to you within 24-48 hours.
Speak to our support staff at 1-888-895-1927, letting us know which book is causing issues and what device you are trying to read it on. Our technical staff will investigate the issue, and a support representative will contact you as soon as there's an answer, usually within 24 hours.
Once you download Adobe Digital Editions, you can read books from our library. Download now.
Please utilize our Support Contact Form to fill us in on issues you are experiencing. Our support staff will respond as soon as possible, usually within 24 hours.
Enjoy fully dynamic content. Read books, or listen to audiobooks or music on any iOS device, Android device, or computer system. They each have access to all our media.
You may cancel your account by using our online cancellation form by Clicking Here or by contacting our live representative's toll-free at 1-888-895-1927.
Refund Eligibility:

i) If you experienced technical problems, been a subject of fraudulent activity, or an accidental billing error has occured on your account.
ii) If the website does not deliver the experience you expected, you may be eligible for a refund.

For further assistance, please contact a live representative toll-free at 1-888-895-1927. Please refer to our Terms of Service for a more detailed description of our refund policy.

Refund Status:
Refunds are processed within 24 hours. A correspondence will be sent out to the email on file with a confirmation. Please allow 3 to 7 business days for a refund or credit to appear in your account. For more information about our refund policy, please contact our live representatives toll-free at 1-888-895-1927.
Our team is hard at work to make sure we can offer you the most complete library possible. We are adding content on a regular basis, so be sure to check frequently!
Membership cancellation is allowed at any time. One you cancel, you retain access to your account for the remainder of your term. You will not receive any additional billing once your account has been cancelled.
Once you cancel your membership, you will receive an email at the email address used when creating your account. Update your email on file with a live representative or by sending a request through our contact form. If you do not receive a cancellation confirmation email, contact a support representative. You may have to check your spam/junk.
You can access Cagebook from anywhere in the world, on as many devices as you want. All you need is an internet connection!
We are continuously adding content to our library. If there is something new you would like to see added, please send a request to requests@cagebook.com.